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Intelligent Communications Whitepaper

Whitepaper from TeleWare and leading analysts OVUM highlighting the business benefits of integrated communications.

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Recording mobile phone calls can increase company profits

Recording mobile phone calls can increase company profits This white paper, written by Ovum, examines the various regulations that require mobile phone calls to be recorded and weighs the pros and cons of the varying technology approaches to solving this problem. The report discusses the potential business benefits, including the ability to identify internal wrongdoing […]

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Secure call importing & reporting

Secure call importing & reporting A new trend/requirement has started to appear and business are now recording all their fixed line, mobile calls and SMS messages but often through different providers. TeleWare’s latest development provides a fast secure solution to import these files to your in-house storage platform. Providing instant access to historic data with […]

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Total control over your mobile estate

Total control over your mobile estate With the introduction of BYOD and many employees now using two or more devices, compliance and management of mobile fleets are becoming increasingly difficult. TeleWare’s Device Management delivers a unique solution to these issues by empowering you to regulate an individual’s permissions and limit access to apps and websites […]

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The Pioneer: Issue 3

The Pioneer: Issue 3 THINKING BEYOND TO GIVE YOU THE EDGE. With the escalating evolution of technology, this month we consider the huge impact of BYOD as employees begin to express preference and begin to choose and use their own mobile devices and we also explore the relatively untapped value in data derived from mobile […]

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TeleWare Webinar in conjunction with Ovum

TeleWare Webinar in conjunction with Ovum WEBINAR – MOBILE CALL RECORDING IN BANKING AND FINANCIAL SERVICES…WHAT’S THE BIG DEAL? Listen again to our webinar with exclusive industry leading insight exploring the pitfalls and benefits of mobile call compliance, this is the webinar to listen to if you are interested in finding out more about how […]

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OVUM Whitepaper: Mobile Call Recording

OVUM Whitepaper: Mobile Call Recording THINKING BEYOND TO GIVE YOU THE EDGE. Welcome to the first in a series of White Papers developed in collaboration with leading I/T and Telecomms analysts Ovum and designed to provide you with a concise understanding of the financial compliance regulation relating to your use of mobile devices and the […]

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The Pioneer: Issue 2

The Pioneer: Issue 02 THINKING BEYOND TO GIVE YOU THE EDGE. Having listened to feedback from our customers on what we can do to improve our service and support even further, a common feature was that people wanted to see more trusted information on how communication technology is evolving and how this impacts business performance. […]

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Download your guide to FCA mobile compliance for App users

Download your guide to FCA mobile compliance for App users With BlackBerry’s decision to stop supporting its Mobile Voice System (MVS), many companies are choosing to use Apps to ensure FCA mobile call recording. But is using an App really the best alternative for your team? Download our guide to FCA Mobile Compliance for App […]

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Download your guide to FCA mobile compliance for BlackBerry users

Download your guide to FCA mobile compliance for BlackBerry users GUIDE TO FCA MOBILE COMPLIANCE FOR BLACKBERRY USERS With BlackBerry’s decision to stop supporting its Mobile Voice System (MVS), many financial services firms are at risk of not complying with the Financial Conduct Authority’s (FCA) regulations on mobile call recording. For businesses who currently use […]

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